CorrectEnglish™ Customer Service
Ensure accurate and professional communication with your customers.
As a customer service representative, you understand the importance of customer care in building brand loyalty and corporate image.
For most clients, customer service representatives are the primary point of direct contact with your business. This is why accurate and professional communication is essential to maintaining customer satisfaction.
With CorrectEnglish™ Customer Service, you can be sure your clients are receiving messages that contain the elements of good customer service writing—compassion, description, and a direct solution for overall customer satisfaction.
Your subscription to CorrectEnglish™ Customer Service includes:
Free automatic content and feature updates.
Tips and models for common writing needs in customer service, such as responding to customer complaints and queries, follow-up, effective thank you letters, and more.
Tips and models for writing effective business letters, e-mails, memos, and documentation.
Document formatting and citation help according to four popular styles: APA, CBE, MLA, and Chicago.
Complete integration with Microsoft® Word and Outlook for easy accessibility.
Instant grammar and writing evaluation so you can focus on content.
Cross-lingual grammar feedback in multiple languages:
Spanish
French
German
Japanese
Korean
Traditional Chinese
Simplified Chinese
Basic writing instruction for English Language Learners and developing writers.
Advanced conceptual thesaurus and word choice feedback.
